The organization continues to restore systems following a recent cybersecurity attack. While progress has been made, some services remain unavailable as we work to restore operations safely and securely. Thank you for your patience. Learn more

TruStage recovery status

TruStage® continues to make progress in its recovery and restoration efforts following the cybersecurity attack identified on July 11. Because this was a particularly broad attack on our network and systems, we are rebuilding parts of our infrastructure so systems can be brought back safely, rather than simply turned back on.

More information

TruStage appreciates the patience of its stakeholders as this work continues and will provide additional updates as appropriate.

We understand you may have questions about this service disruption. At this time, customer service representatives cannot access policy or account information and are unable to process transactions or submit requests. Please review the latest updates and FAQs, which address many common questions. If you would still like to speak with us, please call 1-888-977-3752. Our hours are Monday through Friday, 8:00 AM – 5:00 PM CT. Wait times may be longer than usual.